Terms of Service

Let’s talk about how you can use our services.

This Terms of Service (“Terms”) describes the policies and procedures of Natalia Leal Coach & Trainer (“Natalia Leal,” “we,” “our,” or “us”) on the use of our website www.natalia-leal.com (the “Site”) and any services, features, content, or programs we offer (together with the Site, the “Services”).

We respect your time, trust, and privacy, so this document is meant to be as clear and human as possible.
By accessing or using our Services, you agree to be bound by these Terms.

1. The Basics

When you visit our Site or use our Services, you’re agreeing to these Terms. If you don’t agree, that’s completely fine — but please don’t use the Site or Services.

We may change or update these Terms occasionally. When we do, we’ll post the new version here and update the “Effective Date.” If you keep using the Site after any changes, it means you accept the updated Terms.

2. Who We Are

We are Natalia Leal, Coach & Trainer, based in the Netherlands.
We offer coaching, training, and educational resources designed to help individuals and organizations grow through practical, empowering approaches.

If you have any questions, you can always reach us at:
📧 contact@natalia-leal.com

3. Eligibility

To use our Services, you must be at least 16 years old.
If you’re using our Services on behalf of another person or organization, you confirm that you have the authority to agree to these Terms for them.

4. Your Account

Certain parts of the Site may require you to create an account. When you do:

• Please provide accurate and complete information.

• Keep your login credentials safe.

• You’re responsible for all activities under your account.

If you suspect unauthorized access or unusual activity, contact us right away at contact@natalia-leal.com.

You can close your account anytime by contacting us.

5. Privacy

Your privacy matters deeply to us.
Please review our Privacy Policy to understand how we collect, use, and protect your information.

All processing of personal data is done in compliance with the General Data Protection Regulation (GDPR) and other applicable laws.

6. Using Our Services

You agree to use our Services only for lawful purposes and in ways that don’t harm others. Specifically, you agree not to:

• Break any laws or regulations.

• Share or post harmful, misleading, or offensive content.

• Try to access other people’s accounts or data.

• Interfere with or disrupt our Site or systems.

If you violate these Terms, we may suspend or terminate your access.

7. Your Content

Some areas of our Site or Services may allow you to share content, for example, testimonials, feedback, or discussion posts.
Anything you post remains yours, but by submitting it, you give us permission to display, share, or use it (for example, in marketing materials or training resources) as long as it doesn’t violate your rights or privacy.

8. Our Content

All materials on our Site, including designs, videos, programs, text, graphics, and logos, are owned or licensed by Natalia Leal Coach & Trainer.

We’re happy for you to use our content for personal, non-commercial purposes, but you may not reproduce, sell, or redistribute any part of it without written permission.

9. Payments and Subscriptions

Some parts of our Services (like courses, memberships, or coaching sessions) require payment.

When you make a purchase:

• You agree to pay the price shown at checkout.

• Payments are securely processed through trusted third-party providers.

• All prices include applicable taxes unless stated otherwise.

If you purchase a subscription, it may renew automatically until canceled. You can manage or cancel it anytime by logging into your account or contacting us.

Refunds are handled according to the refund terms of each program or product. If you’re unsure, email us before purchasing.

10. Third-Party Services

Our Site may include links to third-party websites or tools (like payment gateways, video platforms, or social media).
We don’t control or endorse these third parties, and we’re not responsible for their content, security, or privacy practices. Please review their terms before using them.

11. Termination

You’re free to stop using our Services at any time.
We may also suspend or end your access if you violate these Terms, misuse our Services, or cause harm to others.

Even after termination, certain sections (like intellectual property, liability, and dispute terms) will still apply.

12. Disclaimer of Warranties

We work hard to provide reliable, supportive, and empowering Services, but we can’t guarantee perfection.

Our Site and Services are provided “as is” and “as available.”
We make no warranties about:

• Continuous availability or error-free operation,

• The accuracy or reliability of content, or

• That our Site will be completely secure or free from interruptions.

Coaching and training services are educational in nature and are not a substitute for professional medical, legal, financial, or psychological advice.

13. Limitation of Liability

To the fullest extent permitted by law, Natalia Leal Coach & Trainer (and any team members, partners, or affiliates) shall not be liable for:

• Any indirect, incidental, or consequential damages,

• Any loss of data, revenue, or profits, or

• Any damages exceeding the total amount you’ve paid to us in the previous three (3) months.

14. Indemnification

You agree to indemnify and hold Natalia Leal Coach & Trainer from any claims, damages, or expenses (including legal fees) resulting from your violation of these Terms or misuse of our Services.

15. Governing Law

These Terms and any related disputes will be governed by and interpreted under the laws of the Netherlands, regardless of where you live.
Any legal proceedings will take place in the competent courts of the Netherlands.

16. Changes to These Terms

We may update these Terms from time to time to reflect changes in our practices, laws, or Services.
When we do, we’ll post the new version on this page and update the date below.
Your continued use means you accept the updated Terms.

17. Contact Us

If you have any questions about these Terms or how our Services work, please get in touch:

Natalia Leal Coach & Trainer
📧 contact@natalia-leal.com
🌍 www.natalia-leal.com
📍 Based in the Netherlands

Effective Date: November 2025